About the TACSnet Site

TACSnet is a premier Internet site developed to enable you to view commission and payment information online. It is designed for use by hotel chains and properties that participate in the Travel Agency Commission Settlement (TACS) service to view information regarding reported and paid commissions. It also benefits travel agencies. Agencies have the capability to look up summary and detailed information regarding expected and past payments from hotel properties. They can use this site to look up commission status, payment amounts, and past check and statement details, as well as run reconciliation reports. Below are examples of the many features that TACSnet has to offer for both hotel properties and travel agencies. We have also included a section on how to effectively use the TACSnet Web site.

Hotel Features:

  1. Look up files sent to TACS - Hotels have the capability to view summary information regarding the files reported to TACS (i.e., file name, date received by TACS, transaction count, and invoice number).
  2. Look up detailed commission information per file - Need information regarding a file you sent to TACS? Look it up here. A detailed listing of commissions by travel agency is available.
  3. Look up summary invoice information - Misplaced an invoice? No problem. Use this feature to look up your invoice details (i.e., invoice number, date, amount, file name, fees, etc.).
  4. Look up detailed commission information using an invoice number - This feature allows a hotel to look up detailed commission information by travel agency and invoice number. Not bad, eh!
  5. Look up detailed commission information using a guest name - You can find detailed information regarding a particular guest's stay. All you need is a last name and arrival date.
  6. Look up detailed commission information using a confirmation number - If your hotel reports confirmation numbers to TACS, you can use them to look up detailed information for a particular guest's stay.
  7. Look up summary and/or detailed commission information using a check or statement number - Just enter either a TACS check or statement number to get summary or detailed payment information.
  8. Look up your current remitting instructions to TACS - Can't remember the instructions to remit funds to TACS? We do.
  9. Look up tax information - If your hotel reports taxes, you can look up detailed information for any commission.
  10. Submit customer service comments and/or requests - Can't find the information you need? Send our customer service representatives a message or comment.
  11. Make profile changes - If you need to make a profile change (i.e., phone/fax number, address, currency, etc.), just send a request to our customer service representatives.

Travel Agency Features:

  1. Look up commission detail for a particular guest - Looking for the status or detail of a particular guest stay? Just enter a last name, arrival date, and hotel chain.
  2. Look up detailed commission information for a check - Did you misplace your payment statement? Not a problem. Just enter a TACS check number and you can view summary or detailed information about your payment. Use this information to help reconcile your commissions.
  3. Look up detailed commission information for a statement - Did you misplace your payment statement? Not a problem. Just enter a TACS statement number and you can view summary or detailed information about your payment. Use this information to help reconcile your commissions.
  4. Run a payment report - You can run a report for a specific date range and get all of your commissions per hotel or hotel chain. Wouldn't that be helpful!
  5. Submit customer service comments and/or requests - Can't find the information you need? Send our customer service representatives a message or comment.

How to use TACSnet

TACSnet has a built-in demonstration so you can learn how to quickly and easily access the information you need. You can view each report and locate the fields that allow you to get additional information.

You will only have access to information and reporting if you are a registered member with a valid User ID and Password. If you would like to register, just fill out an enrollment form to send to a TACS Customer Service Representative.

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